Having helped quite a few of my clients recently with defining their target market(s) and ideal customer(s) I was curious to analyse my own client base to see what trends emerged. A few highlights: – the average client age is 40 – most have young…
I’ve met and work with a lot of nice people. REALLY nice people! Over the years what I’ve noticed is that at times decisions or actions relating to team members can be clouded by emotion and trepidation and so it’s easy to default to a…
Speaking with an ex-colleague from my corporate life the other day. We were chatting about business and I found myself sharing one of my key learnings which, even as I say it, it sounds so obvious but before I learned this many years ago I…
Speaking with a business owner yesterday about a conversation with a prospective customer I found myself quoting Master Yoda! “I’ll try to come round tomorrow to quote” was the jist of what was said. Ooooooooo! (said with a shake of the head) The one thing…
This is a goodie. I’ve just copied the text so I’m not taking credit for the story. I just though it was too good not to share. Wise words. (I’ve had to finish the story in the comments) A Mexican fisherman docked his tiny boat…
In one of the companies in which I previously worked the MD spotted that progress on a number of things was proving sluggish. Pace was being slowed down by what others were saying “I’m waiting on so and so to come back to me” or…
Had an interesting session with a client yesterday about the next hire for the business. It became pretty obvious quite quickly that the new role being considered for would free up the owner from operational matters so that he could be afforded more time to…
Through personal experience and through observing those I coach I have become a raving fan of “the 1st draft” and indeed every draft thereafter. Here’s what I mean. When we start coaching we get into things that you may not ever have given much thought…
In coaching we talk about helping people move out of their comfort zone into what we describe as the ‘growth zone’. For when people move into what’s uncomfortable, growth happens. Muhammad Ali said it best when he a reporter asked him “how many sit ups…
If you’re a business owner, leader or manager how clear are you being in your expectations of people? Go on….give people half a chance of doing a good job by telling them what you expect of them. Question 1 of the #Gallup12: Do I know what’s…
