Speaking yesterday with a business owner about the effect of removing an individual from the team. This individual was a solid performer in terms of the actual task to be performed but was not a great influence on the team. They didn’t represent the values…
I’ve been having similar conversations with a number of clients recently about talent. As their teams expand they’re looking for the right people to come on board into senior positions. I’m pleased to observe that they are going about it in the right way. Here’s…
Here’s a quick coaching tip. Keep the thought bubble over your coachee’s head. Why? Because if it’s over your’s, you’re doing all the thinking and you’ll end up suggesting things from YOUR perspective. Coaching is about getting the other person to get creative and come…
Speaking with a business owner yesterday about a conversation with a prospective customer I found myself quoting Master Yoda! “I’ll try to come round tomorrow to quote” was the jist of what was said. Ooooooooo! (said with a shake of the head) The one thing…
Ever met someone who’s totally zapped you with great energy? Where you feel great after being around them? We call them ‘mood lifters’. The kind of people you want to have on your team – either as a team member or the leader. The ones…
If I were to sum up in one slide what good management is about and how to do it, here it is…
I had a great conversation with someone yesterday who is in a very similar situation as I was 7 years ago. They are in a successful career in a bluechip organisation yet felt ‘stuck’. Like they weren’t learning and were going through the motions on…
Have you seen the headline? Arguably the world’s best football team – Barcelona FC – have announced that despite having ambitions to be the best, are too busy to continue with training. Instead their plan is to show up on match day and do their…
Did you know that the word ‘tip’ apparently stands for “to insure promptness”? So why would you give a tip at the end of receiving the service? Surely it makes sense to give it in advance of receiving the service so that you get the…
