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Category Archives: SALES & MARKETING

During a coaching session yesterday we discussed how to help people perform at their best and I found myself drawing this on the flip chart. The boat represents the person. The sail represents their strengths and the hole represents their weaknesses. The goal is to…

Speaking with a business owner yesterday about a conversation with a prospective customer I found myself quoting Master Yoda! “I’ll try to come round tomorrow to quote” was the jist of what was said. Ooooooooo! (said with a shake of the head) The one thing…

Coaching sessions are important conversations. Whilst sessions can be fun, informative and inspiring they are not cozy chats. They are about getting to the heart of the matter so that we can decide on the appropriate action(s) – whether comfortable or uncomfortable – so that…

It’s all in the state of mind! Looking forward to our client planning session tomorrow morning. These will be my opening words.  

How can 2 highlighter pens transform your communication? Here’s how. Go through your website, your last ‘sales email’, your marketing literature and where you see any words that talk about “our company”, “company name”, “we”, “our” “us”, “I” just highlight it in red. Anything that…

We have a formula we use in ActionCOACH to help frame the personal development journey to “success“. BE x DO = HAVE 1. Define what you want to HAVE (experiences, relationships, possessions, abilities, giving) 2. This clarity makes it easier to understand what you need…

Are you a supplier to or partner of your clients? Had an interesting coaching session with a professional services client yesterday in which we discussed this question. I’d never used Partick Lencioni’s 5 Dysfunctions of a Team framework in the context of a ‘seller/buyer’ relationship…

At times we can be our own worst enemy can’t we? We immobilise ourselves with some of the self-talk in our heads. We worry about stuff that might not even be true!!! FEAR – False Expectations Appearing Real. A colleague of mine once said a…

In his weekly message our Director of Coaching James Vincent – World Class Business Coach shared some words that I have shamelessly stolen and popped in the image below. You’ll know doubt have heard these messages before. We can intellectually understand them can’t we? That’s…

One of the many benefits we can take from lockdown is that people are starting to realise that procrastination is pish! I’ve seen faster action in the last few weeks than in any other 3 week period in a long while. Why? At last people…