“Alan, you’ll be having me write a best seller“. That’s what a client said earlier this week when we were discussing the benefits of putting effort into writing the Ops Manual for the business. And here’s why he was absolutely right in what he said.
Happy to take views on this but here’s my fairly strong perspective currently. “Staff” is a rubbish word to use when referring to the people you work with. And whilst I’m on the subject, how much do you cringe when you hear people referring to…
First things first….this quote applies to both genders….it’s just the way my gran said it to us all those years ago! And secondly, I’ve only just looked up who this quote was made by and it was James Allen…but as far as I’m concerned it’s…
Ever looked at it this way….. If feedback is the breakfast of champions, when you withold the feedback then you deprive the other person of the very fuel they need to become more of the person they want to be. Yet how many of us…
Have a look at these species. There are similarities and there is a major difference. What do you think they are? Each have the ability to camouflage themselves within their environment. To be hidden. To not stand out. The animals of course ADAPT to the…
I had a manager once who had two phrases which he used in the same context. “Let’s put our foot on the ball a minute” which of course was a nod to the act of slowing the pace of the football game down to look…
Have you seen the headline? Arguably the world’s best football team – Barcelona FC – have announced that despite having ambitions to be the best, are too busy to continue with training. Instead their plan is to show up on match day and do their…
Speaking yesterday with a business owner about the effect of removing an individual from the team. This individual was a solid performer in terms of the actual task to be performed but was not a great influence on the team. They didn’t represent the values…
I’ve been having similar conversations with a number of clients recently about talent. As their teams expand they’re looking for the right people to come on board into senior positions. I’m pleased to observe that they are going about it in the right way. Here’s…
Here’s a quick coaching tip. Keep the thought bubble over your coachee’s head. Why? Because if it’s over your’s, you’re doing all the thinking and you’ll end up suggesting things from YOUR perspective. Coaching is about getting the other person to get creative and come…
