How do you refer to the people who work in your business? Please also note I didn’t say people who work FOR you or people who work UNDER you. Do you call these people your EMPLOYEES, your members of STAFF or something else? This is…
Ponder these 2 options if you are a business owner/leader: 1. Say “we don’t have time” to gather the team for a review of the last quarter. Another way of saying that is “we’re too busy” 2. Make the time for the review. Make it…
Our most important job as leaders and managers is to build people’s confidence. Let’s face it, with confidence SO much more is possible. Without it, we’re stifled into inaction. At times you’ll see potential in others that they themselves don’t see in themselves. So what…
Let’s face it….most people in business HATE meetings. “That’s another hour of my life I won’t get back” is a commonly heard comment as the team leave the meeting room. “They’re pointless. They waste valuable time. They’re unstructured. Nothing happens afterwards. They go off on…
Don’t get frustrated with your team if they are late for meetings, if they haven’t prepared for their 1-to-1 review, if they’ve sworn after hanging up the phone from a customer or if the telephone rings unanswered. Don’t get angry with the team if they’re…
Ok, so you’re in a management or leadership position and you think you’re doing a good job. How much better do you want to be? Assuming you want to get even better than you already are, getting input from those around you is crucial. That’s…
