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Let’s face it….most people in business HATE meetings. “That’s another hour of my life I won’t get back” is a commonly heard comment as the team leave the meeting room. “They’re pointless. They waste valuable time. They’re unstructured. Nothing happens afterwards. They go off on…
Don’t get frustrated with your team if they are late for meetings, if they haven’t prepared for their 1-to-1 review, if they’ve sworn after hanging up the phone from a customer or if the telephone rings unanswered. Don’t get angry with the team if they’re…
Ok, so you’re in a management or leadership position and you think you’re doing a good job. How much better do you want to be? Assuming you want to get even better than you already are, getting input from those around you is crucial. That’s…
I have a firm belief that many of the people problems that SME owners experience comes down to lack of clarity. What do I mean by that? Simply put, the employee doesn’t know what is expected of them because their manager (often the owner…
As a business owner you have to wear many hats in the course of running a successful business: Sales, Marketing, Finance, HR, …and so on. But particularly in smaller businesses the most important one gets forgotten – you have to be a leader. It’s not…
I work with a lot of business owners who are looking for help in getting more out of their team. But they tell me they are struggling to find the right way to manage people to get the best out of them. So if you…
If you want your team to perform at the top of their game then a must-read for any business owner or leader is Patrick Lencioni’s 5 Dysfunctions of a Team. So, if any of the following statements below sound familiar then you’ll do well sitting down…
